Case

PenSam

PenSam is a financial corporation that offers its clients flexible financial products within the fields of pensions, insurance and banking.

"PenSam Liv" (trans. "PenSam Life") administers, among other things, pension schemes for nursing assistants, job guidance counselors, nurses, nursing home employees, orderlies, traffic employees, county road employees and day care employees.

As a result, PenSam's need for administration and servicing of their clients both on- and off-line is great, and thus IT is a critical element of their business foundation.

The Challenge

In 2003, PenSam was facing considerable challenges with their transition to a .net-based platform. The transitions between the two platforms meant substantial changes in their IT environment, and PenSam identified configuration of their test environments as one of the most pressing concerns.

Pensam had a series of parallel development projects and therefore needed a large number of test environments to be steadily updated. This often meant long delivery times and that quality assurance, documentation and surveillance got very complicated and time consuming.

The Solution

Through close dialog with PenSam, Pragmatic Consult developed, implemented and adapted PEM to match the client's comprehensive need for quality assurance, automatic configuration and efficient setting up of test environments. For PenSam, this means that testing is a much more endurable task and the time-to-market ratio has been exponentially reduced.

PenSam was also able to solve another problem. The time spent going back and restoring systems due to errors in test environments is now a thing of the past because every test environment now works the first time around.

Today PEM handles all test environments based on the Microsoft platform from where all applications and interdependencies are controlled automatically. With PEM, PenSam can configure, change, install, manage and monitor all test environments with speed and ease.

What PenSam Says about the Solution

"To us, the greatest advantages of using PEM has been its efficiency, which saves us money and time, and ensures us that the content we have been working on in test environments works correctly."

Holger Sørensen, IT managing director of PenSam

The Result

1.     Bottom line - PenSam's costs have been significantly reduced, and this is clearly evident from their bottom line.

2.     Time - Test environments are now available in half a day, rather than 3-4 weeks. Accordingly, activities are now being started up 3-4 weeks faster.

3.     Quality - PEM has given PenSam the assurance that work is being carried out with the correct versions of applications and data, and a high quality of the development work is thus assured.

4.     Breadth of view - PenSam has a complete breadth of view over their environments and content.

5.     Security - PenSam has increased their security with regards to the use of personally sensitive production data in their test environments.

What PenSam Says about the Collaboration

"Our collaboration with Pragmatic Consult has been exemplary! The people at Pragmatic Consult are excellent at identifying and empathizing with our given problems. They are skilled at analyzing towards solutions to the problems we face, and they take responsibility for their deliveries."

Holger Sørensen, IT managing director of PenSam

 

What PenSam says about the collaboration

"Our collaboration with Pragmatic Consult has been exemplary! The people at Pragmatic Consult are excellent at identifying and empathizing with our given problems. They are skilled at analyzing towards solutions to the problems we face, and they take responsibility for their deliveries."

Holger Sørensen, IT managing director of PenSam

 
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